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At a Glance:
Our Key Policies

Refund & Cancellation Policy

  • Digital Products: All eBooks, training bundles, and digital files are non-refundable once accessed. If you have any technical issues, please email leah@callanderk9.com.

  • Playground & Training: We require 24 hours’ notice for rescheduling or refunds. Cancellations under 24 hours and "no-shows" are non-refundable.

  • Weather: We stay open in most weather. If we must close for safety, you will be offered a full reschedule or credit.

  • Subscriptions: Membership sessions must be used within the active period and do not roll over.

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