Cancellation Policy

Callander K9 Booking Policy Bookings must be made in advance and paid in full to secure your slot. You can reschedule 1:1 training and behaviour sessions up to 48 hours before your session at no charge. Cancellations within 48 hours of your session are non-refundable. Group classes and playground bookings are non-refundable unless Callander K9 cancels due to weather or other reasons. Minimum numbers apply. Group courses run subject to minimum attendance. If minimum numbers aren’t met, bookings will be transferred, rescheduled, or refunded in full. No refunds for missed group classes or playground sessions. Maximum 2 dogs per exclusive playground booking (unless agreed in advance). Only dogs that know each other well should share a session. Please arrive no more than 5 minutes before your slot and wait in your car until the previous user has left. Dogs must be on lead outside the secure area and never left unattended. Pick up after your dog and use the bins provided. No digging, excessive noise, or climbing on equipment. All equipment is for dog use only. If your dog has been unwell (vomiting, diarrhoea, kennel cough) in the last 48-72 hours, please reschedule. In group sessions, one owner per dog; multi-dog households must have one handler per dog. No feeding dogs during group sessions. All dogs must be immunised and up to date with worming. Bitches in season are not allowed in group sessions. Owners are responsible for their dogs at all times. By booking, you agree to all playground and training rules and accept that use of the facilities is at your own risk.

Contact Details

• Callander K9, Mollands Road, Straight, Callander, UK

  07913656650

  leah@callanderk9.com